For different customization service, there is a different MOQ:

For stock cookware, the MOQ is only 1 pcs; For light customized cookware, the MOQ is 100 pcs; For full customized cookware, the MOQ is 1000 pcs.

For more details of MOQ, please contact our support team to discuss it.

The lead time depends on the number of orders and the shipping methods.

For example, 1000 pcs cookware based on full customization and delivered by sea, the lead time is about 30 days after the order was signed.

Yeah, just send us your design idea or prototype, our developers will complete the cookware.

Usually, the customization service we offered including material, style, shape, color, accessory, packaging, etc.

At KÖBACH, we stand behind the quality and durability of our cookware. That’s why we offer a 3 years warranty on all of our products. If any issues arise with your cookware due to defects in materials or workmanship, simply contact our customer service team and we will make it right.

All the common payment options are available, such as L/C, D/A, D/P, T/T, PayPal, etc.

About the shipping options, express such as FedEx and DHL, air, sea, and land.

First, we can provide samples. But, if it’s charge or not depend on the product.

For the cookware in stock, we will offer the sample for free, you just pay for the shipping fee for beginning; for light customized cookware, we will charge a fee to pay for workers’ sweat; for full customized order, especially custom shape, we will charge the mold fee, and the mold fee will be refund in the further order.